Last Updated: 29 August 2026
Welcome to Frumos Organic. These Terms & Conditions govern your use of our website https://frumosorganic.store/ and any purchases made through our online store.
By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
This website is operated by Frumos Organic.
Business Name: Frumos Organic
Website: https://frumosorganic.store/
Email: hiral.parikh05@gmail.com
Phone: +91 798433*****
Business Address: Chowishi brham pole,Nr Bank of Baroda , Gujarat – 388620
Throughout the website, the terms “we,” “us,” and “our” refer to Frumos Organic.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.
You agree to provide accurate and complete information when placing an order or creating an account.
3. Products and Product Information
We make every reasonable effort to display accurate information regarding our products, including descriptions, images, prices, ingredients, specifications, sizes and availability.
However, product colours and appearance may vary slightly depending on your device, screen settings, photography and lighting.
We reserve the right to modify product information, pricing, packaging or availability at any time without prior notice.
4. Pricing
All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, delivery charges or other fees may be added during checkout where required.
We reserve the right to change product prices at any time without prior notice. Any price change will not affect orders that have already been confirmed.
5. Orders
When you place an order on our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation by email, SMS, WhatsApp or another available communication method.
We reserve the right to cancel or refuse an order due to reasons including:
- Product unavailability
- Incorrect product pricing
- Incorrect customer information
- Payment failure
- Suspected fraudulent activity
- Delivery restrictions
- Technical or inventory errors
If payment has already been received for a cancelled order, an eligible refund will be processed according to our Refund Policy.
6. Payments
We may accept payment methods such as:
- UPI
- Credit cards
- Debit cards
- Net banking
- Wallets
- Payment gateways
- Cash on Delivery, if available
Payment availability may vary depending on your location and the payment provider.
We do not directly store your complete card or banking details. Payments may be securely processed through third-party payment gateway providers.
7. Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy.
Estimated delivery times are provided for convenience and may vary due to courier delays, weather conditions, public holidays, incorrect addresses, remote locations or circumstances beyond our control.
Customers are responsible for providing a complete and accurate shipping address.
8. Cancellation
Order cancellation requests are subject to our Cancellation Policy.
Once an order has been packed, dispatched or handed over to the courier partner, cancellation may not always be possible.
9. Returns, Replacements and Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
Customers should review the Return & Refund Policy before purchasing.
Certain products may not be eligible for return due to hygiene, safety, perishability, personal-use nature or other applicable reasons.
10. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us within [24/48 hours or your chosen period] of delivery.
You may be required to provide:
- Order number
- Photographs of the product
- Photographs of the packaging
- Unboxing video, if required
- Description of the issue
After verification, we may provide a replacement, refund or another suitable resolution according to our policies.
11. Product Usage
Customers are responsible for reading product descriptions, ingredients, instructions, warnings and usage guidelines before using any product.
If you have allergies, sensitivities, medical conditions or specific health concerns, consult an appropriate qualified professional before using relevant products.
Individual experiences and results may vary.
12. Promotions, Coupons and Discounts
Promotional offers, coupons and discount codes may be subject to separate conditions.
Unless otherwise stated:
- Coupons cannot be exchanged for cash.
- Multiple coupon codes may not be combined.
- Offers may have expiry dates.
- Discounts may apply only to selected products.
- We reserve the right to modify or discontinue promotions.
13. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activities conducted through your account.
Please notify us if you believe your account has been accessed without authorization.
14. Intellectual Property
All content displayed on this website, including but not limited to:
- Logos
- Product photographs
- Graphics
- Website designs
- Text
- Videos
- Brand names
- Product descriptions
is owned by or licensed to Frumos Organic, unless otherwise stated.
You may not copy, reproduce, distribute, modify or commercially use our content without prior written permission.
15. Prohibited Activities
You may not use this website:
- For unlawful or fraudulent purposes
- To submit false information
- To interfere with website security
- To introduce viruses or malicious software
- To attempt unauthorized access to our systems
- To misuse promotional offers
- To infringe intellectual property rights
- To perform activities that may harm our website, business or customers
We reserve the right to restrict or terminate access where misuse is detected.
16. Third-Party Services
Our website may use third-party services including payment gateways, courier companies, analytics providers and other service providers.
We are not responsible for the independent policies, availability or actions of third-party websites or service providers.
17. Website Availability
We aim to keep our website accessible and operational, but we do not guarantee uninterrupted availability.
The website may occasionally be unavailable because of maintenance, upgrades, technical issues or circumstances beyond our control.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Frumos Organic shall not be liable for indirect, incidental or consequential losses arising from misuse of the website or products.
Nothing in these Terms & Conditions is intended to exclude rights provided to customers under applicable consumer protection laws.
19. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that certain information may be collected and processed to provide services, process orders and improve your shopping experience.
20. Changes to These Terms
We may modify these Terms & Conditions from time to time.
Changes will become effective once the updated Terms & Conditions are published on this website.
We recommend reviewing this page periodically.
21. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in [City, State], unless otherwise required under applicable law.
22. Contact Us
For questions regarding these Terms & Conditions, contact us at:
Frumos Organic
Email: hiral.parikh05@gmail.com
Phone: +91 798433*****
Address: Chowishi brham pole,Nr Bank of Baroda , Gujarat – 388620
Website: https://frumosorganic.store/